Technical Support


Technical Support:

I regularly receive technical support requests in my email inbox, and I value the opportunity to assist a diverse range of clients, including museums, restoration groups, and individuals. Each request presents a chance to share knowledge and provide effective solutions.

The inquiries encompass a diverse range, from complex technical details crucial for parts manufacturing to basic questions about the CAD and ordinate datasets that fuel innovation. If I can respond to these queries quickly and easily, I will do so. However, if addressing them requires extensive research and development, I will need to prioritise my efforts accordingly.

Priority is given to those who actively support my work via donations and those who have helped with research, often from museums and restoration groups. It is often the latter that drives my current workload; this is the reason why I may shift focus from one aircraft project to another.

For example, I was recently working on the Grumman Goose CAD updates to fully surface the model when I received a request from a long-time supporter to develop the Nacelles and Cowl for the B-25. This development requires intensive research because many of the elements are not fully located by Station references or datums. So I have to build the individual parts one piece at a time and assemble them to determine the true locations of the many sub-assemblies.

The B-25 CAD/Ordinate package contains all known ordinate dimensions based on the original blueprints. However, I am aware that there is additional ordinate data available for the nacelle and cowl, but the blueprints for these parts are currently inaccessible. I have reached out to various organisations to obtain a copy, but this process may take some time. In the meantime, I will work on developing the nacelle and cowl one piece at a time to create a fully detailed model for inclusion in future datasets.

By the way, the green section for the Grumman Goose is a complete restructuring of the rear fuselage following some updates on the original data. I will get back to this project shortly and complete the surface modelling and finalise the undercarriage and cabin.

I appreciate your inquiries and will do my best to respond as promptly as possible. If there is a delay in my response, I kindly ask for your patience, as I focus on assisting active patrons first. Thank you for your understanding and support!

I actually have a patron who supports my work by buying me a coffee every month. That small gesture can make a remarkable difference.

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